October 23, 2026
Business

Online frauds: You were alert but lost money due to bank’s error? Key RBI rules on bank liability, customer compensation(Soban News)

Lost money to online fraud despite not sharing an OTP? RBI rules specify when banks must refund customers and how banks’ liability is determined. New directions from January 2027 will widen customer protection, shift the burden of proof to banks, and tighten resolution timelines.

​Lost money to online fraud despite not sharing an OTP? RBI rules specify when banks must refund customers and how banks’ liability is determined. New directions from January 2027 will widen customer protection, shift the burden of proof to banks, and tighten resolution timelines. by Soban News (international And National News)

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