RBI said neither the bank’s employee, nor the recovery agent should engage in any harsh methods to recover dues. Use of abusive language, sending inappropriate messages either on mobile or through social media, or excessively calling or calling outside the prescribed hours would be considered harsh.
​RBI said neither the bank’s employee, nor the recovery agent should engage in any harsh methods to recover dues. Use of abusive language, sending inappropriate messages either on mobile or through social media, or excessively calling or calling outside the prescribed hours would be considered harsh. by Soban News (international And National News)